Refund & Cancellation Policy | FOSCOD Internship & Volunteer Program

FOSCOD Internship & Volunteer Refund and Cancellation Policy

Effective for 2026 Cohort Year and Beyond

This policy outlines the procedures for application deposits, program fees, cancellations, deferrals, and refunds for the FOSCOD Internship and Volunteer Program. By confirming your place and making a payment, you agree to the terms outlined in this document.

Key Points at a Glance

USD 300 application deposit is required to secure your place in the program.

The deposit is non-refundable and non-transferable in all circumstances.

Refund eligibility depends on how far in advance you cancel before the program start date.

Visa delays, emergencies, and force majeure events are treated under special conditions.

Approved refunds are processed within 30 days, less applicable bank or transfer fees.

1. Application Deposit (Non-Refundable)

  • A USD 300 application deposit is required to secure admission into the program.
  • The deposit is strictly non-refundable under all circumstances, including:
    • Withdrawal or change of plans
    • Visa denial or immigration delays
    • Deferral to a future cohort
    • Inability to participate for any reason
  • The deposit is credited toward your total program fee but cannot be refunded or transferred to another person or program.

Important: The USD 300 deposit is non-refundable in ALL cases, regardless of cancellation reason or timing.

2. Standard Cancellation and Refund Policy

Refunds are based on the date FOSCOD receives your written cancellation request, counting back from the official program start date.

More than 45 days before start
You pay: Deposit only
Refund: 100% of all additional program fees paid (deposit excluded)
31–45 days before start
You pay: 50% of total program fee + deposit
Refund: 50% of program fee, minus non-refundable deposit
15–30 days before start
You pay: 75% of total program fee + deposit
Refund: 25% of program fee, minus non-refundable deposit
Within 14 days before start
You pay: 100% of program fee + deposit
Refund: No refund
After program begins
You pay: 100% of program fee + deposit
Refund: No refund

3. Deferrals

  • You may request one free deferral to the next available cohort if your written request is received at least 30 days before the program start date.
  • Deferral requests made within 30 days of the start date will be considered on a case-by-case basis, depending on costs already committed (host family, coordination, logistics, etc.).
  • The USD 300 deposit remains non-refundable and non-transferable even when a deferral is approved.

4. Visa Delays or Immigration Barriers

If you cannot travel due to documented visa delays or immigration restrictions beyond your control, you may choose:

  1. A free deferral to the next available cohort, or
  2. A 50% refund of the program fee (excluding the USD 300 deposit).

Requirements:

  • You must provide official documentation showing visa processing delays or government restrictions.
  • FOSCOD must receive your request before the program start date.
  • The USD 300 deposit remains non-refundable in all cases.

5. Emergency Exceptions

In the event of a documented personal or family emergency (e.g., severe illness, hospitalization, or bereavement of an immediate family member), FOSCOD may approve a refund of up to 25% of the program fee, depending on costs already committed.

  • The USD 300 deposit remains non-refundable.
  • You must notify FOSCOD as soon as reasonably possible and provide supporting documentation (medical certificates, death certificates, etc.).

6. Force Majeure

Force majeure events include, but are not limited to, pandemics, natural disasters, political instability, or government-imposed travel restrictions that prevent the program from running as planned.

In such situations, FOSCOD may offer:

  • A free deferral to a future cohort, or
  • A partial refund based on expenses already incurred.

In all force majeure cases, the USD 300 deposit remains non-refundable.

7. Refund Processing

  • Approved refunds will be processed within 30 days from the date of written approval by FOSCOD.
  • Refunds are made via international bank transfer or, where possible, the original payment method.
  • Bank, transfer, or intermediary charges will be deducted from the refund amount.

8. Summary Refund Table

This table provides a quick overview of our refund policy based on different cancellation scenarios:

Cancellation Timing / Scenario Participant Pays Refund Issued USD 300 Deposit
More than 45 days before start Deposit only 100% of remaining program fee Non-refundable
31–45 days before start 50% of program fee + deposit 50% of program fee (minus deposit) Non-refundable
15–30 days before start 75% of program fee + deposit 25% of program fee (minus deposit) Non-refundable
Within 14 days before start 100% of program fee + deposit No refund Non-refundable
After program begins 100% of program fee + deposit No refund Non-refundable
Visa delay (documented) 50% refund of program fee or free deferral Non-refundable
Emergency exception (documented) Up to 25% refund of program fee Non-refundable
Force majeure Deferral or partial refund Non-refundable

9. How to Request a Cancellation, Refund, or Deferral

All cancellation, refund, and deferral requests must be submitted in writing to:

FOSCOD – Executive Director
foscodmargaret@gmail.com
CC: Finance and Administration
foscod.rodgers@gmail.com

Please include in your email:

  • Your full name
  • Program dates and cohort
  • A brief explanation for your request
  • Supporting documentation (for visa-related issues, emergencies, and force majeure cases)